RETURNS

Return Eligibility

Time Frame: Return requests must be made within 30 days of the date your order is delivered.

Condition: To be eligible for a return, your item must be unused, in the same condition that you received it,

and in its original packaging. Items cannot be washed, worn or altered in any way. Any items deemed used or altered in any way will not be eligible for a refund or exchange.

Proof of Purchase: A receipt or proof of purchase is required for all returns.

Non-Returnable Items: Non-returnable items will be marked as such on the product page.

Returns Process

To start a return, please contact us at service@chefstable.com. Provide your order number and a brief description of the issue. Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how and where to send your package. You are responsible for paying for the shipping cost to return your item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to the original method of payment within 3-5 days. Shipping costs are non-refundable. If you receive a refund, the shipping cost will be deducted from your refund.

Late or Missing Refunds

Please allow 3-5 business days for your return to be processed. Refunds typically take an additional 3-5 business days to appear in your account once they’ve been processed. If your refund does not show in your account after this time, please first check with your credit card company. If not resolved, please contact us at service@chefstable.com.

Exchanges

We do not accept exchanges unless the item you received is defective. If in need of a different size, please follow our standard returns process and place a new order for the correct size.